Privacy & Client Discretion Policy

1. Our Commitment to Discretion

The Prince Exports (“we”, “us”, or “our”) manufactures and exports fine barware, crystalline glassware, cigar accessories, and corporate gifting ensembles to discerning private collectors, luxury hotel groups, and diplomatic hospitality suites worldwide.

We treat client inquiries, custom monogram designs, order quantities, and delivery destinations with the highest degree of commercial discretion.

2. Information We Collect

We collect information provided directly by you when submitting an atelier inquiry, requesting custom quotation samples, or placing trade orders:

• Contact Identifiers: Name, professional title, organization, email address, telephone/WhatsApp number.
• Logistics Specifications: Delivery address, port of destination, customs brokerage contacts, and VAT/EORI export numbers.
• Customization Artwork: Vector files, initials, crests, and monogramming briefs submitted for engraving.
• Technical Browsing Data: IP addresses, browser types, and approximate geographic location for site security and performance.

3. Purpose of Processing

Your personal and trade information is processed exclusively for legitimate business purposes:

• Preparing trade quotations and manufacturing schedules.
• Coordinating bonded export freight, customs clearance documentation, and airway bill generation.
• Direct concierge communications via email, telephone, or authorized WhatsApp channels.
• Complying with international trade compliance, export certifications, and audit regulations.

4. Third-Party Sharing & Freight Carriers

We do not sell, rent, or monetize client data under any circumstances. We share necessary shipment data only with authorized logistical partners required to fulfill your order:

• Express Air Freight Carriers: DHL Express, FedEx Priority, and designated freight forwarders for customs airway bills.
• Customs Authorities: National border agencies as required by export/import law and HS tariff documentation.
• Banking Institutions: For international wire transfers (SWIFT) and escrow payment verifications.

5. International Data Transfers & Security

Given our international export operations, data may be transferred to and processed in countries outside your jurisdiction. We implement robust physical, cryptographic, and procedural safeguards to ensure all transmissions remain encrypted and secure.

6. Your Rights

Under applicable data protection frameworks (including the GDPR, UK Data Protection Act, and international privacy standards), you have the right to inspect, correct, or request the erasure of your personal data from our active inquiries directory.